We are committed to protecting the privacy of our customers and users of our services and to complying with data protection legislation and good data protection practices in our operations. We strive to provide you with a safe and secure user experience. In this privacy statement, we explain our practices regarding the collection and processing of personal data.
We care about your privacy and right to data protection. This privacy policy will explain how our organization uses the personal data we collect from you. We process your personal data in accordance with the EU General Data Protection Regulation (GDPR) and other applicable data protection laws and regulations.
We may update this Privacy Statement from time to time to reflect changes in our operations and/or applicable law. We recommend that you revisit this site from time to time to see the latest version.
Data controller
Destination Lapland Muonio Oy (Nivunki Village)
Business-ID: FI32804775
Address: Nivungintie 580, 99300 Muonio, Finland
Phone: +358 40 938 5886
E-mail: info@nivunkivillage.com
Website: www.nivunkivillage.com
Contact person in matters concerning the register
Miia Sievinen
Destination Lapland Muonio Oy
Nivungintie 580
99300 Muonio, Finland
Phone. +358 40 714 0022
E-mail: miia.sievinen@destinationlapland.com
Whose personal data do we collect?
- Customers
- Potential Customers
- Website users
- Social media users
Why do we process your information?
We process your information to answer your contact requests, to optimes our marketing, to improve the operations of this website and to ensure success of your trip.
Who processes your personal data
Personal data may be processed by our entire personnel, mainly those responsible for planning and organizing operations, those responsible for customer relationship management, service request processors and persons handling invoicing and marketing.
Also the following parties might proceed your data
- Mews https://app.mews.com/Platform/Document/PrivacyPolicy
- Profitroom https://www.profitroom.com/privacy/
- Meta (Facebook & Instagram) https://www.facebook.com/privacy/policy
Where do we get your personal data from?
- Destination Lapland Oy
- Profitroom, Mews, booking.com (booking site)
- From the organization you represent
- Wordpress contact form
- From publicly available sources
What kind of personal data do we process?
We only process the information you provide us yourself. The register may contain the following personal data:
- Person’s first and last name
- Email address
- Phone number
- Street address
- Information related to your use of the Services, including billing information
- Information related to service requests
- Information related to the expertise of an external expert
- Diet and allergy information of those who have registered for activities or accommodation
- IP-address
How long do we store personal data?
We store basic personal data in our customer register as long as customer relationship is active, unless accounting or other mandatory legislation requires a different retention period.
Data can be deleted at the customer’s request.
From page Nivunkivillage.com sent forms are automatically deleted after one year of sending it. You can unsubcribe from our e-mail marketing list yourself via the unsubcribe link in every marketing e-mail we send.
How do we protect personal data?
The register typically does not generate paper material. If such occurs, the material will be disposed of securely in accordance with the Data controller’s data protection policy.
Safe handling of your personal data is important to us. We use following security measures to ensure the security of your information:
- Protected internet connection
- Use of firewalls
- Crypting the information
- Own usernames and passwords for users
Disclosure of information
Nivunki Village does not transfer personal data to outside parties for marketing purposes, surveys or marketing research. Nivunki Village may conduct direct marketing measures to customers through mail, e-mail or telephone.
Information may be transferred to partners of Nivunki Village which process data on behalf of Nivunki Village on the basis of contractual agreements between the two parties. In this case, the data processor has no right to process the transferred data for his own account in his / her own personal registers.
We transfer data to Nivunki Village´s partner companies for the following purposes:
- execution of purchased services
- management and maintenance of registry (incl. IT-support)
- mailing of marketing material
We have ensured that all of our service providers comply with the privacy laws.
Your rights
Right to inspect personal data
The registered has the right to view their personal data stored in our customer registry. The inspection request should be sent in writing and signed to the contact of the customer registry: Miia Sievinen, Destination Lapland Muonio Oy, Nivungintie 580, 99300 Muonio. Nivunki Village will send written response to the inspection request to the customer within 30 days of the receipt of the request.
Right to correct personal data
The registered may contact the contact person of the customer registry to correct personal data. The request for correction should be sent in writing to the registry’s contact person mentioned above.
Right to withdrawal of consent
If the customer relationship is only consent-based, and not customer-based, the registered may withdraw their consent at any time.
Right to restriction of processing
The registered may restrict the processing of personal data after the customer relationship has ended (eg. cabin rental agreement has ended), or if they feel that personal data has been processed unlawfully.
Right to object
The registered has the right to deny Nivunki Village the right to process their personal data for direct marketing, telephone sales and other marketing measures. Objections must be sent in writing to the customer registry’s contact person.
Right to be forgotten
The registered has the right to have their personal data erased from the customer registry and marketing lists. We will inform the registered separately in case the deletion of personal data is not possible due to legal obligations.
The registrar is obliged to keep the accounting records in accordance with the Accounting Act (Chapter 2, Section 10) for a period of time (10 years). Therefore, accounting records can not be removed before the deadline expires.
Right to appeal
The registrar has the right to file a complaint with the Data Protection Ombudsman if he or she feels that we are in violation of our personal data when processing the applicable privacy legislation.
Contact details of the Data Protection Ombudsman: www.tietosuoja.fi/en/index/yhteystiedot.html
If you would like to exercise any of these rights, please Email us: miia.sievinen@destinationlapland.com
Cookies
This website uses the Google Ads cookie, which is used to target marketing using a user list in Google´s advertising networks. The user cannot be identified based on the information attached to the cookie. The user can block Google Ads marketing based on user lists at the address www.google.com/settings/ads.
Our website uses cookies to improve the user experience.
When you visit our websites or use our services, we may collect information on how you use our services through cookies. Our website uses different types of cookies. First-party cookies are set by us. Some cookies are placed by third-party services that appear on our website.
What are cookies?
Cookies are small text files that can be used by websites for example to ensure the best user experience and to target personalized content and relevant advertising. Cookies are stored on your computer or other device (together device) to remember information about you, such as your language preference or whether you have visited our websites before.
The cookies show from where you came to our website, which of our www-pages you have browsed and when, what browser you are using, the display resolution, operating system and IP address of your computer or what information you send from the internet address. The information will not tell us the name of the user or other personal information, and the user cannot be identified by the cookies alone.
To improve site usability, we can also store information about mouse clicks, mouse movement, screen scrolling, and text written on the site.
Necessary cookies
Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.Necessary cookies cannot be declined or switched off.
Website preferences cookies
Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.You may accept or decline these cookies via cookie policy settings.
Statistics cookies
Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.You may accept or decline these cookies via cookie policy settings.
Marketing cookies
Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third- party advertisers.You may accept or decline these cookies via cookie policy settings.
Links to the third-party service
Our websites include links to external services, such as LinkedIn, Twitter and Facebook share buttons. Through them, external service providers may install a link to the user’s computer with cookies that are not controlled by Solita.
Analytics
We use on our website services generating third-party web analytics. We use the data collected by the tool to develop our online service.
Managing and declining cookies
Your consent to our cookies is requested if you use our websites. You can at any time change or withdraw your consent to use cookies by managing your preferences here. Declining cookies mean that only the cookies and similar technologies which are strictly necessary for our websites to function adequately will be stored. If you disable cookies some features of the websites will be unable to work.For more information about cookies on Solita websites refer to our cookie list.
Facebook Pixel
The site also has a Facebook pixel installed that allows us to target advertising, which collects following data:
- HTTP headers - Anything present in HTTP headers. HTTP headers are a standard web protocol sent between any browser request and any server on the Internet. HTTP headers include IP addresses, information about the web browser, page location, document, referrer and person using the website
- Pixel-specific data - This includes pixel ID and the cookie.
- Button click data - This includes any buttons clicked by site visitors, the labels of those buttons and any pages visited as a result of the button clicks.
- Optional values - Developers and marketers can optionally choose to send additional information about the visit through custom data events. Example custom data events are conversion value, page type and more.
- Form Field Names - This includes website field names such as "email", "address" and "quantity" when a person purchases a product or service. The pixel does not capture field values unless an advertiser includes them as part of advanced matching or optional values.